FAQ

What is end-to-end encryption?
Encrypting data is easy; with the keys, decrypting data is also easy.  When your provider talks about protecting your data with in-transit...
Tue, May 22, 2018 at 2:41 PM
What can Hotshot see?
Here is a handy list of things that Hotshot servers, and therefore employees, can and cannot see: Hotshot Can See The IP of connected Hotshot clients...
Tue, May 22, 2018 at 2:50 PM
Does Hotshot share my data with government agencies?
Hotshot has no ability to read or decrypt any of the messages or files shared by users on our platform. This means that if Hotshot receives a subpoena f...
Tue, May 22, 2018 at 2:46 PM
Does Hotshot allow users to sign into multiple teams and switch back and forth between them?
Yes! You can sign into multiple teams simultaneously and switch back and forth between them as necessary.  When you are signed into multiple teams they ...
Tue, May 22, 2018 at 2:46 PM
Is Hotshot HIPAA compliant?
Yes! Hotshot is HIPAA compliant and able to sign BAAs for users on any of our billing tiers. Please contact us for more details.
Tue, May 22, 2018 at 2:50 PM
Do you have mobile apps?
Yes! Hotshot has apps for both the iPhone (iOS) as well as Android. You can download the apps here:  https://www.hotshot.mobi/download You can use HotSh...
Mon, Jun 25, 2018 at 2:31 PM
What operating systems does Hotshot run on?
Hotshot is officially supported on: Windows 7 and higher.  OS X 10.9 and higher.  Ubuntu 14 and higher (64-bit).   iOS 9.0 and higher.  Android 4.4 Ki...
Tue, May 22, 2018 at 2:59 PM
Where can I download the latest Hotshot client?
The most up-to-date Hotshot client can always be manually downloaded through our download page.  The client is the same for team administrators and user...
Tue, May 22, 2018 at 3:02 PM
Why is there no web app?
Hotshot is only available as a native application for your security. If Hotshot were to offer a web app (like Slack, HipChat and others) and Hotshot...
Tue, May 22, 2018 at 3:04 PM
Why doesn't Hotshot use passwords?
Companies have been trying to help consumers secure data for several decades and passwords have been the primary way for users to authenticate themselves. I...
Tue, May 22, 2018 at 3:06 PM